Identity

Aadhaar-linked welfare system

Jharkhand's Aadhaar-based biometric authentication joined a national identity service to the Public Distribution System while leaving eligibility, stock, delivery, and redress with different public actors. Audits, field studies, litigation, affected-family reporting, and a later experimental evaluation show that authentication alone increased collection costs and excluded some unseeded households without reducing leakage; subsequent stock reconciliation reduced leakage but also reduced legitimate receipts. The case turns on whether exception handling preserves food while records fail.

When an identity service returns 'no' or a record fails to link, which public actor still owns the legal duty to feed the person?

Sensemaking in Organizations

Weick's account of sensemaking becomes concrete at Mann Gulch, where a crew fleeing wildfire could no longer fit a lethal situation to its roles, tools, or expectations. Foreman Wag Dodge improvised an escape fire that saved him, but the action did not become a plausible instruction to the others; the case reveals how identity and enacted evidence can coordinate action or collapse, while later research shows that leaders, stakeholders, institutions, and power shape which account becomes actionable.